Honorlock experienced a major incident on July 22, 2021 affecting Support, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- investigating Jul 22, 2021, 04:11 PM UTC
Honorlock's chat provider is currently experiencing an outage. In the interim, please reach out to [email protected] if you or your exam takers need assistance and are unable to get help through chat. Our chat provider is aware of the issue and is investigating the cause.
- monitoring Jul 22, 2021, 04:53 PM UTC
Our chat provider has resolved their outage and is actively monitoring.
- resolved Jul 22, 2021, 05:04 PM UTC
This incident has been resolved.