Honorlock experienced a minor incident on January 24, 2022 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 24, 2022, 05:26 PM UTC
We are currently investigating sporadic reports of students unable to start their exam and being paused in the middle of their exam. At this time, we would recommend students attempting to start a new exam that are encountering these errors try again at a later time. We are actively investigating and will update this post once more information is available.
- monitoring Jan 24, 2022, 05:56 PM UTC
At this time, we are seeing improvements to the application. We are continuing to monitor the application; students should be able to start and continue their proctored exams at this time.
- resolved Jan 24, 2022, 06:15 PM UTC
This incident has been resolved.