Honorlock experienced a major incident on March 15, 2022 affecting Support, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- investigating Mar 15, 2022, 09:18 AM UTC
Our chat support provider is currently investigating an issue that is impacting our ability to deliver chat support. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need urgent support assistance, please email [email protected] and we will respond as soon as possible.
- resolved Mar 15, 2022, 09:46 AM UTC
Chat support is now available.