Honorlock experienced a major incident on July 25, 2022 affecting Support, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Support
Update timeline
- identified Jul 25, 2022, 08:00 AM UTC
Our support chat provider is currently experiencing an outage. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you or your students need support assistance, please email [email protected].
- resolved Jul 25, 2022, 08:26 AM UTC
This incident has been resolved.