Honorlock experienced a notice incident on August 31, 2022 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2022, 11:25 PM UTC
We are currently investigating issues with users beginning or completing a proctored exam.
- investigating Aug 31, 2022, 11:26 PM UTC
We are continuing to investigate this issue and hope to have the cause identified soon.
- investigating Aug 31, 2022, 11:37 PM UTC
At this time, Honorlock services are unavailable. Students will be unable to begin exams with Honorlock proctoring and faculty will be unable to access the LTI to enable exams or review results.
- identified Aug 31, 2022, 11:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 01, 2022, 12:37 AM UTC
A fix has been implemented and we are monitoring the results. Users are able to begin exams at this time.
- resolved Sep 01, 2022, 01:12 AM UTC
This incident has been resolved. All functionality has been restored and users can begin exams without issue.