Honorlock experienced a minor incident on December 5, 2022 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2022, 09:58 PM UTC
Amazon Web Services (AWS) is currently experiencing intermittent issues impacting some Honorlock users, services, and sub-service organizations. Specifically, exam takers taking exams within the LMS are experiencing error messages and timeouts when attempting to navigate through or starting their exams. Some students are seeing success by restarting their exam. We are currently investigating and will update this as we continue to receive additional information.
- investigating Dec 05, 2022, 09:58 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 05, 2022, 10:40 PM UTC
We are continuing to monitor this issue.
- resolved Dec 06, 2022, 12:28 AM UTC
This incident has been resolved.