Honorlock experienced a notice incident on May 29, 2024 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks Proctoring
Update timeline
- identified May 29, 2024, 08:37 PM UTC
We’ve received reports that some users are having trouble installing the Honorlock Extension. This appears to be an issue with the Google Chrome store. We are closely monitoring the situation and will update our status page accordingly.
- monitoring May 29, 2024, 09:21 PM UTC
Google Chrome Store services appear to be restored. Users are now reporting success when attempting to install extensions.
- resolved May 29, 2024, 09:49 PM UTC
This incident has been resolved.