Honorlock experienced a minor incident on June 13, 2024 affecting Canvas Proctoring and Blackboard Proctoring and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Canvas ProctoringBlackboard ProctoringD2L ProctoringAleks Proctoring
Update timeline
- investigating Jun 13, 2024, 11:19 PM UTC
We have received several reports of issues when attempting to make payments and are raising the issue with our third party provider. Support agents are available to help; however, their response may be delayed due to the high amount of volume generated from this issue. We appreciate your patience.
- resolved Jun 13, 2024, 11:59 PM UTC
This incident has been resolved.