Honeybadger incident

Delays in error processing

Resolved after 6 hours 14 minutes, affecting API, on October 20, 2025.

monitoring Oct 20, 2025, 07:58 PM UTC

Processing has been restored and all systems are normal. We'll continue to monitor as AWS continues to restore service. Thanks!

Started
Oct 20, 2025, 01:44 PM UTC
Resolved
Oct 20, 2025, 07:58 PM UTC
Duration
6h 14m
Detected by Pingoru
Oct 20, 2025, 01:44 PM UTC

Affected components

API

Update timeline

  1. identified Oct 20, 2025, 01:44 PM UTC

    Our error processing pipeline has been impacted by the AWS outage earlier this morning. Errors are being processed, but the end-to-end latency is much higher than normal. We are working to restore the processing to full capacity.

  2. identified Oct 20, 2025, 05:55 PM UTC

    We're continuing to monitor the AWS outage. Errors are being processed, but may be delayed. Uptime checks are also delayed, so you may notice lag with uptime notifications and status page updates.

  3. monitoring Oct 20, 2025, 07:58 PM UTC

    Processing has been restored and all systems are normal. We'll continue to monitor as AWS continues to restore service. Thanks!

  4. resolved Oct 20, 2025, 07:58 PM UTC

    This incident has been resolved.

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