Resolved after 8 hours 46 minutes, affecting Web Application, on February 25, 2021.
Our cluster has resumed normal operations. We are now indexing data as it arrives, and we are starting the backfill process to index the data we didn't index since this incident began.
Affected components
Update timeline
- investigating Feb 25, 2021, 12:39 PM UTC
Our search cluster is having problems — searches and some charts are not currently available.
- identified Feb 25, 2021, 02:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 25, 2021, 07:46 PM UTC
Our cluster has resumed normal operations. We are now indexing data as it arrives, and we are starting the backfill process to index the data we didn't index since this incident began.
- resolved Feb 25, 2021, 09:25 PM UTC
Everything is back to normal, and the backfill is complete.
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