Honeybadger incident

Unhealthy API server

Resolved after 12 hours, on March 24, 2023.

resolved Mar 25, 2023, 01:06 AM UTC

Starting around 3:30pm PST, we had an incident where an unhealthy API server was in rotation in our load balancer. During that time requests routed to that server responded with a 502 which could have resulted in the clients dropping notices. At around 5:30pm PST we removed the unhealthy server from rotation. 7:22pm PST edit: Reworded message to describe that notices are not queued on the client, but dropped when the server responds in an error state

Started
Mar 24, 2023, 10:30 AM UTC
Resolved
Mar 24, 2023, 10:30 PM UTC
Duration
12h
Detected by Pingoru
Mar 24, 2023, 10:30 AM UTC

Update timeline

  1. resolved Mar 25, 2023, 01:06 AM UTC

    Starting around 3:30pm PST, we had an incident where an unhealthy API server was in rotation in our load balancer. During that time requests routed to that server responded with a 502 which could have resulted in the clients dropping notices. At around 5:30pm PST we removed the unhealthy server from rotation. 7:22pm PST edit: Reworded message to describe that notices are not queued on the client, but dropped when the server responds in an error state

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