Resolved after 2 hours 19 minutes, affecting Web Application, on February 6, 2024.
We've resolved an issue with query contention, and web application service has been restored. Our API pipeline was unaffected by this incident. Some charts on the reports tab may be outdated until we update project counts. We'll continue to monitor the situation. Sorry for the inconvenience!
Affected components
Update timeline
- investigating Feb 06, 2024, 08:59 PM UTC
We are currently experiencing elevated response times and timeouts from our web application.
- investigating Feb 06, 2024, 09:02 PM UTC
We are continuing to investigate this issue.
- identified Feb 06, 2024, 09:42 PM UTC
We've identified an issue with aggregate database queries and are working on a fix.
- monitoring Feb 06, 2024, 11:03 PM UTC
We've resolved an issue with query contention, and web application service has been restored. Our API pipeline was unaffected by this incident. Some charts on the reports tab may be outdated until we update project counts. We'll continue to monitor the situation. Sorry for the inconvenience!
- resolved Feb 06, 2024, 11:19 PM UTC
This incident has been resolved.
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