Honeybadger incident

Insights backlog issue

Resolved after 3 hours 23 minutes, on July 24, 2024.

resolved Jul 25, 2024, 03:06 AM UTC

The backlog has been fully processed, so all Insights events should be ingested and available.

Started
Jul 24, 2024, 11:42 PM UTC
Resolved
Jul 25, 2024, 03:06 AM UTC
Duration
3h 23m
Detected by Pingoru
Jul 24, 2024, 11:42 PM UTC

Update timeline

  1. identified Jul 24, 2024, 11:42 PM UTC

    We have identified an issue with Insights event ingestion backlog. We are working on a fix.

  2. monitoring Jul 25, 2024, 01:55 AM UTC

    We have successfully pushed a fix and are waiting for the backlog to be processed. I also want to give a reminder that this only affects Insights events; error processing was unaffected.

  3. resolved Jul 25, 2024, 03:06 AM UTC

    The backlog has been fully processed, so all Insights events should be ingested and available.

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