Homerun incident

Emails may not be sent

Resolved after 42 minutes, affecting Homerun ATS, on January 10, 2020.

resolved Jan 10, 2020, 04:04 PM UTC

The problems at Sendgrid seem to be resolved and emails are being sent normally.

Started
Jan 10, 2020, 03:21 PM UTC
Resolved
Jan 10, 2020, 04:04 PM UTC
Duration
42m
Detected by Pingoru
Jan 10, 2020, 03:21 PM UTC

Affected components

Homerun ATS

Update timeline

  1. monitoring Jan 10, 2020, 03:21 PM UTC

    Our email provider, Sendgrid, is experiencing issues. Because of this, emails through Homerun might not be sent. We are monitoring Sengrid's status and will post an update here when their issues are resolved. To make sure your email is delivered, go to a candidate's timeline and hover over the sender and recipient names. An email that is delivered should show "delivery status: delivered". Thank you for your understanding.

  2. monitoring Jan 10, 2020, 04:01 PM UTC

    The problems at Sendgrid seem to be resolved.

  3. resolved Jan 10, 2020, 04:04 PM UTC

    The problems at Sendgrid seem to be resolved and emails are being sent normally.

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