Homerun incident

Server down- degraded performance

Resolved after 2 hours 3 minutes, affecting Homerun ATS, on January 7, 2021.

monitoring Jan 07, 2021, 01:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 07, 2021, 12:32 PM UTC
Resolved
Jan 07, 2021, 02:35 PM UTC
Duration
2h 3m
Detected by Pingoru
Jan 07, 2021, 12:32 PM UTC

Affected components

Homerun ATS

Update timeline

  1. identified Jan 07, 2021, 12:32 PM UTC

    One of our servers is down which is causing a degraded performance for all features in Homerun.

  2. investigating Jan 07, 2021, 12:35 PM UTC

    We are currently investigating this issue.

  3. monitoring Jan 07, 2021, 01:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2021, 02:35 PM UTC

    This incident has been resolved.

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