Homerun incident

Billing information and the up-and-down scheduling functionality are currently experiencing operational issues.

Resolved after 16 minutes, affecting Homerun ATS, on January 30, 2024.

identified Jan 30, 2024, 09:13 AM UTC

The Exact Online API is down. Therefore, customers cannot access anything related to billing at the moment.

Started
Jan 30, 2024, 09:13 AM UTC
Resolved
Jan 30, 2024, 09:29 AM UTC
Duration
16m
Detected by Pingoru
Jan 30, 2024, 09:13 AM UTC

Affected components

Homerun ATS

Update timeline

  1. identified Jan 30, 2024, 09:13 AM UTC

    The Exact Online API is down. Therefore, customers cannot access anything related to billing at the moment.

  2. resolved Jan 30, 2024, 09:29 AM UTC

    This incident has been resolved.

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