Homerun incident

Billing information and the up-and-down scheduling functionality are currently experiencing operational issues

Minor Vendor's status page →

Resolved after 2 hours 2 minutes, affecting Homerun ATS, on February 6, 2024.

identified Feb 06, 2024, 03:25 PM UTC

We are continuing to work on a fix for this issue.

Started
Feb 06, 2024, 01:23 PM UTC
Resolved
Feb 06, 2024, 03:26 PM UTC
Duration
2h 2m
Detected by Pingoru
Feb 06, 2024, 01:23 PM UTC

Affected components

Homerun ATS

Update timeline

  1. identified Feb 06, 2024, 01:23 PM UTC

    The Exact Online API is down. Therefore, customers cannot access anything related to billing at the moment.

  2. identified Feb 06, 2024, 03:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 06, 2024, 03:26 PM UTC

    This incident has been resolved.

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