Homerun incident

Sending emails to candidates currently unavailable on Trial and Free plans

Resolved after 1 day 3 hours, affecting Homerun ATS, on March 20, 2024.

identified Mar 20, 2024, 04:03 PM UTC

The issue has been identified and a fix is being implemented.

Started
Mar 20, 2024, 12:50 PM UTC
Resolved
Mar 21, 2024, 03:54 PM UTC
Duration
1d 3h
Detected by Pingoru
Mar 20, 2024, 12:50 PM UTC

Affected components

Homerun ATS

Update timeline

  1. investigating Mar 20, 2024, 12:50 PM UTC

    We're currently investigating an issue related to sending emails to candidates. Therefore, sending emails to candidates is unavailable for users on the Trial plan, and for users on the Free plan until the issue has been resolved.

  2. identified Mar 20, 2024, 04:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 21, 2024, 03:54 PM UTC

    This incident has been resolved.

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