Homerun incident

Users unable to subscribe to new plan

Resolved after 31 minutes, affecting Homerun ATS, on July 10, 2024.

investigating Jul 10, 2024, 11:03 AM UTC

Due to an issue with our billing software, it's currently not possible to subscribe to a new plan or update your billing details.

Started
Jul 10, 2024, 11:03 AM UTC
Resolved
Jul 10, 2024, 11:34 AM UTC
Duration
31m
Detected by Pingoru
Jul 10, 2024, 11:03 AM UTC

Affected components

Homerun ATS

Update timeline

  1. investigating Jul 10, 2024, 11:03 AM UTC

    Due to an issue with our billing software, it's currently not possible to subscribe to a new plan or update your billing details.

  2. resolved Jul 10, 2024, 11:34 AM UTC

    This incident has been resolved.

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