Homerun incident

Homerun ATS: degraded performance

Resolved after 44 minutes, affecting Homerun ATS, on May 19, 2025.

resolved May 19, 2025, 12:08 PM UTC

The fix we released should resolve the issue and will continue to monitor the situation closely. The issue may have caused some customers not to receive application files. If this happened for your company, please don’t hesitate to reach out to our Support team – they will advise you on the next steps. As of now, the issue should be resolved, but we’ll keep a close eye on things to be sure.

Started
May 19, 2025, 11:24 AM UTC
Resolved
May 19, 2025, 12:08 PM UTC
Duration
44m
Detected by Pingoru
May 19, 2025, 11:24 AM UTC

Affected components

Homerun ATS

Update timeline

  1. investigating May 19, 2025, 11:24 AM UTC

    We are currently experiencing issues where Homerun is not working as expected. If you're unable to perform certain actions within Homerun, this might be related to this. We're investigating and will update you as soon as we know more.

  2. investigating May 19, 2025, 11:28 AM UTC

    We are continuing to investigate this issue.

  3. identified May 19, 2025, 11:34 AM UTC

    A potential issue has been identified and we’re working on a fix to see if this resolves the problem.

  4. monitoring May 19, 2025, 11:46 AM UTC

    We've released a fix that we believe should resolve the issue and will continue to monitor the situation closely. If you've experienced any inconvenience, please don't hesitate to reach out to our Support team.

  5. resolved May 19, 2025, 12:08 PM UTC

    The fix we released should resolve the issue and will continue to monitor the situation closely. The issue may have caused some customers not to receive application files. If this happened for your company, please don’t hesitate to reach out to our Support team – they will advise you on the next steps. As of now, the issue should be resolved, but we’ll keep a close eye on things to be sure.

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