Home Assistant incident

Avatars and upload issue

Resolved after 3 days 23 hours, affecting Forums, on November 9, 2023.

monitoring Nov 09, 2023, 04:47 PM UTC

Once avatars are uploaded, it will be resolved.

Started
Nov 09, 2023, 04:45 PM UTC
Resolved
Nov 13, 2023, 04:02 PM UTC
Duration
3d 23h
Detected by Pingoru
Nov 09, 2023, 04:45 PM UTC

Affected components

Forums

Update timeline

  1. investigating Nov 09, 2023, 04:45 PM UTC

    Major avatars are not displayed and users cannot upload files.

  2. identified Nov 09, 2023, 04:46 PM UTC

    The issue has been identified: we hit S3 upload limit.

  3. monitoring Nov 09, 2023, 04:47 PM UTC

    Once avatars are uploaded, it will be resolved.

  4. resolved Nov 13, 2023, 04:02 PM UTC

    This incident has been resolved.

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