Hiver incident

Hiver service disruption due to AWS outage

Resolved after 7 minutes, affecting Email User Experience and Email User Experience and 1 more, on October 29, 2026.

identified Oct 29, 2026, 10:53 PM UTC

Hiver services are experiencing degraded performance due to an ongoing AWS service disruption. Our Engineering team is actively investigating the issue, and we will provide the next update within 30 minutes.

Started
Oct 29, 2026, 10:53 PM UTC
Resolved
Oct 29, 2026, 11:01 PM UTC
Duration
7m
Detected by Pingoru
Oct 29, 2026, 10:53 PM UTC

Affected components

Email User ExperienceEmail User ExperienceEmail syncEmail SyncNotification ServicesAutomationViewsAutomationAnalyticsNotification Services

Update timeline

  1. identified Oct 29, 2026, 10:53 PM UTC

    Hiver services are experiencing degraded performance due to an ongoing AWS service disruption. Our Engineering team is actively investigating the issue, and we will provide the next update within 30 minutes.

  2. resolved Oct 29, 2026, 11:01 PM UTC

    All our Hiver services are up and running now. We thank you for your patience.

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