Hiro incident

Platform Backend Outage

Resolved after 3 hours 22 minutes, affecting Backend, on June 3, 2026.

monitoring Jun 03, 2026, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 03, 2026, 09:38 AM UTC
Resolved
Jun 03, 2026, 01:00 PM UTC
Duration
3h 22m
Detected by Pingoru
Jun 03, 2026, 09:38 AM UTC

Affected components

Backend

Update timeline

  1. investigating Jun 03, 2026, 09:38 AM UTC

    We are investigating an issue with the Platform API service that began at Jun 3, 2026, 5:38 AM ET. Additional information will be shared once it becomes available.

  2. monitoring Jun 03, 2026, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 01:00 PM UTC

    This incident has been resolved.

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