Resolved after 2 hours 3 minutes, on September 26, 2024.
The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.
Update timeline
- resolved Sep 26, 2024, 04:15 PM UTC
The issues affecting our services have been resolved, and everything is now operating normally. While we do not have a definitive understanding of the root cause, we believe the issue may have occurred at a lower level, potentially related to networking. We have reached out to Heroku for further insights into this matter. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience. We will continue to monitor our systems closely.
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