Hint Health experienced a major incident on October 29, 2025 affecting Authentication, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication
Update timeline
- investigating Oct 29, 2025, 04:19 PM UTC
Some users are currently experiencing a login issue due to degraded performance from our authentication provider, FrontEgg. This may prevent some users from accessing our application. FrontEgg is actively investigating and working to resolve the issue. We will continue to monitor the situation and provide updates as we learn more.
- monitoring Oct 29, 2025, 04:45 PM UTC
Our auth provider mitigated the issue by switching our CDN provider. We are monitoring.
- resolved Oct 29, 2025, 04:58 PM UTC
This incident has been resolved.