Resolved after 4 hours 12 minutes, affecting HintOS App, on February 2, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
HintOS App
Update timeline
- identified Feb 02, 2021, 08:43 PM UTC
We're experiencing larger than usual delays in processing background jobs. This is causing payment reports, deposits and company invoice regeneration to be delayed by up to several hours. We're also experiencing some slower than usual web responsiveness. The team is working on several fixes to reprioritize critical jobs, increase job capacity and improve processing performance.
- monitoring Feb 02, 2021, 11:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2021, 12:55 AM UTC
This incident has been resolved.
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