Hint Health incident

Performance Issue

Resolved after 2 hours 13 minutes, affecting HintOS App, on March 1, 2021.

monitoring Mar 01, 2021, 05:43 PM UTC

The issue was identified, one of our database locks was causing a portion of web requests to take longer than usual.

Started
Mar 01, 2021, 04:54 PM UTC
Resolved
Mar 01, 2021, 07:07 PM UTC
Duration
2h 13m
Detected by Pingoru
Mar 01, 2021, 04:54 PM UTC

Affected components

HintOS App

Update timeline

  1. investigating Mar 01, 2021, 04:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 01, 2021, 05:43 PM UTC

    The issue was identified, one of our database locks was causing a portion of web requests to take longer than usual.

  3. resolved Mar 01, 2021, 07:07 PM UTC

    This incident has been resolved.

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