Resolved after 3 hours 37 minutes, affecting HintOS App, on September 30, 2021.
The certificate update has addressed the problem and customers are no longer seeing certificate issues.
Affected components
Update timeline
- monitoring Sep 30, 2021, 07:14 PM UTC
Some of our customers are experiencing certificate warnings when using older devices or browsers. The list of supported platforms can be seen at https://letsencrypt.org/docs/certificate-compatibility/#platforms-that-trust-isrg-root-x1 under the heading "Platforms that trust ISRG Root X1". Platforms that were previously supported but will now be showing issues are listed here: https://letsencrypt.org/docs/certificate-compatibility/#platforms-that-trust-dst-root-ca-x3 We've updated our certificates to address the above issue, however the following platforms remain unsupported: https://letsencrypt.org/docs/certificate-compatibility/#known-incompatible
- resolved Sep 30, 2021, 10:51 PM UTC
The certificate update has addressed the problem and customers are no longer seeing certificate issues.
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