Hint Health incident

Web performance issue

Resolved after 20 minutes, affecting HintOS App, on October 26, 2021.

resolved Oct 26, 2021, 09:08 PM UTC

This appears to be an issue with our monitoring and a small number of very slow requests. Will continue to investigate but will be closing the incident as a false alarm from our monitoring.

Started
Oct 26, 2021, 08:48 PM UTC
Resolved
Oct 26, 2021, 09:08 PM UTC
Duration
20m
Detected by Pingoru
Oct 26, 2021, 08:48 PM UTC

Affected components

HintOS App

Update timeline

  1. monitoring Oct 26, 2021, 08:48 PM UTC

    Our web servers reported a significant, temporary performance issue. The issue resolved on its own so we'll be keeping a close eye on our monitoring tools and investigating the root cause.

  2. resolved Oct 26, 2021, 09:08 PM UTC

    This appears to be an issue with our monitoring and a small number of very slow requests. Will continue to investigate but will be closing the incident as a false alarm from our monitoring.

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