Resolved after 20 minutes, affecting HintOS App, on February 7, 2022.
Resolved - we were able to identify that this slowdown was in connection with provisioning of new hardware from our hosting provider. This is the same outstanding issue that has been causing 3-4 minute slowdowns connected to the hardware provisioning process. We have once again followed up with their team and are evaluating possible work-arounds.
Affected components
Update timeline
- investigating Feb 07, 2022, 04:50 PM UTC
Our monitoring detected a large performance spike around 8:40 AM PST. Systems have since recovered and we're investigating the issue.
- resolved Feb 07, 2022, 05:10 PM UTC
Resolved - we were able to identify that this slowdown was in connection with provisioning of new hardware from our hosting provider. This is the same outstanding issue that has been causing 3-4 minute slowdowns connected to the hardware provisioning process. We have once again followed up with their team and are evaluating possible work-arounds.
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