Resolved after 3 hours 37 minutes, affecting HintOS App, on October 13, 2022.
The root cause has been addressed, early indications are that performance is returning to normal.
Affected components
HintOS App
Update timeline
- identified Oct 13, 2022, 04:18 PM UTC
We've identified the issue with a partner causing significant database performance issues. We have a solution in place and expect the performance issue to be fixed shortly.
- monitoring Oct 13, 2022, 04:20 PM UTC
The root cause has been addressed, early indications are that performance is returning to normal.
- resolved Oct 13, 2022, 07:55 PM UTC
This has been resolved.
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