Hint Health incident
Sign-In Issue: Service Degradation with Authentication Provider
Resolved after 12 hours, on July 6, 2023.
Between 10:30am PST and 10:39 PST, users experienced difficulties signing in to Hint applications due to a service degradation with our authentication provider. We understand the impact this has had on your ability to access our services and apologize for the inconvenience caused and we appreciate your patience and understanding. Our team is actively collaborating with our authentication provider to investigate the root cause of this issue. We are working diligently to identify the necessary measures to prevent similar incidents from occurring in the future.
Update timeline
- resolved Jul 06, 2023, 06:12 PM UTC
Between 10:30am PST and 10:39 PST, users experienced difficulties signing in to Hint applications due to a service degradation with our authentication provider. We understand the impact this has had on your ability to access our services and apologize for the inconvenience caused and we appreciate your patience and understanding. Our team is actively collaborating with our authentication provider to investigate the root cause of this issue. We are working diligently to identify the necessary measures to prevent similar incidents from occurring in the future.
Your product runs on more than Hint Health
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services