Hinge Health incident

Upstream Provider Availability

Resolved after 10 hours 5 minutes, affecting AWS ec2-us-east-1, on December 7, 2021.

investigating Dec 07, 2021, 05:13 PM UTC

Engineers are looking into possible availability issues of an upstream provider. There is currently no impact to users on Hinge Health systems.

Started
Dec 07, 2021, 05:13 PM UTC
Resolved
Dec 08, 2021, 03:18 AM UTC
Duration
10h 5m
Detected by Pingoru
Dec 07, 2021, 05:13 PM UTC

Affected components

AWS ec2-us-east-1

Update timeline

  1. investigating Dec 07, 2021, 05:13 PM UTC

    Engineers are looking into possible availability issues of an upstream provider. There is currently no impact to users on Hinge Health systems.

  2. resolved Dec 08, 2021, 03:18 AM UTC

    Issues at the upstream provider have been resolved.

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