HighLevel experienced a minor incident on August 5, 2026 affecting Payments, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Payments
Update timeline
- investigating Aug 05, 2026, 02:50 PM UTC
Investigating: We are currently investigating an issue causing "Subscription Payment Failed" errors across our platform, which may impact subscription payment processing for customers. Our engineering team has identified a potential fix and has deployed a change. We will continue to provide updates as more information becomes available. Thank you for your patience.