HighLevel experienced a major incident on February 11, 2026 affecting app.gohighlevel.com, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
app.gohighlevel.com
Update timeline
- investigating Feb 11, 2026, 10:00 PM UTC
Some customers are reporting inability to access Support via our in-app support. Our team is aware and investigating a solution. In the meantime please contact support by calling 1-888-732-4197.
- resolved Feb 11, 2026, 10:08 PM UTC
This has been resolved