Higher Logic incident

504 Gateway Timeout Error for Workspaces on Online Community Sites

Major Resolved View vendor source →

Higher Logic experienced a major incident on February 28, 2024 affecting Community, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2024, 09:56 PM UTC
Resolved
Feb 28, 2024, 10:52 PM UTC
Duration
55m
Detected by Pingoru
Feb 28, 2024, 09:56 PM UTC

Affected components

Community

Update timeline

  1. investigating Feb 28, 2024, 09:56 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 28, 2024, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 28, 2024, 10:52 PM UTC

    This incident has been resolved.