Higher Logic incident

Server Errors on Online Community Sites

Major Resolved View vendor source →

Higher Logic experienced a major incident on July 29, 2024 affecting Community, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 05:06 PM UTC
Resolved
Jul 29, 2024, 06:09 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 29, 2024, 05:06 PM UTC

Affected components

Community

Update timeline

  1. investigating Jul 29, 2024, 05:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2024, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 29, 2024, 06:09 PM UTC

    This incident has been resolved.