Higher Logic incident

HLT Marketing Professional (Informz) slow or unresponsive

Major Resolved View vendor source →

Higher Logic experienced a major incident on August 23, 2024 affecting Marketing Professional (Informz), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2024, 05:14 PM UTC
Resolved
Aug 23, 2024, 06:19 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 23, 2024, 05:14 PM UTC

Affected components

Marketing Professional (Informz)

Update timeline

  1. investigating Aug 23, 2024, 05:14 PM UTC

    We are currently investigation this issue and will provide an update shortly.

  2. monitoring Aug 23, 2024, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 23, 2024, 06:19 PM UTC

    This incident has been resolved.