Higher Logic incident

HLT Marketing Professional (Informz) IP Validation issue

Major Resolved View vendor source →

Higher Logic experienced a major incident on October 23, 2024 affecting Marketing Professional (Informz), lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2024, 12:15 PM UTC
Resolved
Oct 23, 2024, 03:11 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 23, 2024, 12:15 PM UTC

Affected components

Marketing Professional (Informz)

Update timeline

  1. investigating Oct 23, 2024, 12:15 PM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2024, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 23, 2024, 03:11 PM UTC

    A fix has been implemented and this issue is resolved. Thank you for your patience.