Higher Logic incident

SSO Login Issues

Critical Resolved View vendor source →

Higher Logic experienced a critical incident on November 6, 2024 affecting Community, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 02:18 PM UTC
Resolved
Nov 06, 2024, 04:42 PM UTC
Duration
2h 24m
Detected by Pingoru
Nov 06, 2024, 02:18 PM UTC

Affected components

Community

Update timeline

  1. investigating Nov 06, 2024, 02:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 06, 2024, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 06, 2024, 04:42 PM UTC

    This incident has been resolved.