Higher Logic incident

Marketing Enterprise (Real Magnet) -limited system availability

Major Resolved View vendor source →

Higher Logic experienced a major incident on February 4, 2025 affecting Marketing Enterprise (Real Magnet), lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 04:52 PM UTC
Resolved
Feb 04, 2025, 05:04 PM UTC
Duration
12m
Detected by Pingoru
Feb 04, 2025, 04:52 PM UTC

Affected components

Marketing Enterprise (Real Magnet)

Update timeline

  1. investigating Feb 04, 2025, 04:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 04, 2025, 04:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2025, 05:04 PM UTC

    This incident has been resolved.