Hi Marley incident

Creating and deleting users for organizations without auto provisioning (JIT) impaired

Resolved after 35 minutes, affecting User management, on January 27, 2023.

resolved Jan 27, 2023, 05:23 PM UTC

This incident was caused by a permission setting preventing user actions and that has been resolved.

Started
Jan 27, 2023, 04:47 PM UTC
Resolved
Jan 27, 2023, 05:23 PM UTC
Duration
35m
Detected by Pingoru
Jan 27, 2023, 04:47 PM UTC

Affected components

User management

Update timeline

  1. investigating Jan 27, 2023, 04:47 PM UTC

    We're unsure of the full scope at this time but we're investigating some reports of being unable to create new users or remove old ones. Users are being created in our system, and you will therefore see them in your User Management page, but they aren't being created in our identity provider and therefore won't be able to log in. We will provide additional updates as soon as they're available.

  2. resolved Jan 27, 2023, 05:23 PM UTC

    This incident was caused by a permission setting preventing user actions and that has been resolved.

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