Resolved after 31 minutes, affecting Web app, on January 31, 2023.
This incident is resolved and users should now be able to log into Hi Marley. If you continue to experience any issue, please reach out to [email protected]. We're continuing to look into how we can avoid this type of issue in the future.
Affected components
Update timeline
- investigating Jan 31, 2023, 03:29 PM UTC
We've received reports this morning of login issues and we're working on diagnosing and resolving that as quickly as possible.
- investigating Jan 31, 2023, 03:48 PM UTC
We have confirmed a vendor outage as the cause of the login issues. The problem has been identified by the vendor and they are working to resolve it. We will provide additional updates when they become available.
- resolved Jan 31, 2023, 04:00 PM UTC
This incident is resolved and users should now be able to log into Hi Marley. If you continue to experience any issue, please reach out to [email protected]. We're continuing to look into how we can avoid this type of issue in the future.
Your product runs on more than Hi Marley
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services