Hi Marley incident

In-app pop-ups not working

Resolved after 15 hours 35 minutes, affecting Web app, on February 2, 2023.

identified Feb 02, 2023, 09:01 PM UTC

We've identified the cause of this issue and testing a potential fix. We will be sure to keep you updated on the timeline for a hopeful fix.

Started
Feb 02, 2023, 08:59 PM UTC
Resolved
Feb 03, 2023, 12:35 PM UTC
Duration
15h 35m
Detected by Pingoru
Feb 02, 2023, 08:59 PM UTC

Affected components

Web app

Update timeline

  1. investigating Feb 02, 2023, 08:59 PM UTC

    We're investigating the cause of the in-app guides used to inform users or block unwanted content is not firing in the web app. We're working to turn around a cause as quickly as possible.

  2. identified Feb 02, 2023, 09:01 PM UTC

    We've identified the cause of this issue and testing a potential fix. We will be sure to keep you updated on the timeline for a hopeful fix.

  3. resolved Feb 03, 2023, 12:35 PM UTC

    This has been resolved and in-app pop ups will now show as expected

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