Resolved after 4 hours 21 minutes, affecting Messaging, on March 19, 2024.
This has been resolved and was due to an error in an update to how outbound media is handled. All media types outlined in this Help Center article will now send as expected: https://himarley.zendesk.com/hc/en-us/articles/360050427254-Outbound-Media We're sorry for any inconvenience this issue may have caused.
Affected components
Update timeline
- investigating Mar 19, 2024, 02:29 PM UTC
We've received reports of outbound media messages not uploading as expected. We're working on a fix for this now and will update you as soon as we know more.
- resolved Mar 19, 2024, 06:50 PM UTC
This has been resolved and was due to an error in an update to how outbound media is handled. All media types outlined in this Help Center article will now send as expected: https://himarley.zendesk.com/hc/en-us/articles/360050427254-Outbound-Media We're sorry for any inconvenience this issue may have caused.
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