Resolved after 20 days 5 hours, affecting Web app, on June 25, 2024.
Last night at 9pm EST we released what we believe is a fix for the increase in web socket initialization failures. We'll continue to monitor this issue to confirm this fix worked as expected. If anyone on your team experiences an issue signing into Hi Marley this morning, please contact [email protected].
Affected components
Update timeline
- investigating Jun 25, 2024, 02:55 PM UTC
We've received several reports of users experiencing log in issues with the error message "WebSocket initialization failure". We're looking into this error now and will follow up once we know more.
- monitoring Jun 26, 2024, 01:26 PM UTC
Last night at 9pm EST we released what we believe is a fix for the increase in web socket initialization failures. We'll continue to monitor this issue to confirm this fix worked as expected. If anyone on your team experiences an issue signing into Hi Marley this morning, please contact [email protected].
- resolved Jul 15, 2024, 08:41 PM UTC
This incident was resolved.
Your product runs on more than Hi Marley
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services