Resolved after 44 minutes, affecting Web app, on July 24, 2024.
This issue has been resolved and we don't expect users to hit the "Unexpected Error" screen they may have seen when trying to access certain cases earlier this morning.
Affected components
Web app
Update timeline
- identified Jul 24, 2024, 01:16 PM UTC
We've received reports of an issue where certain Hi Marley cases are causing an error. Our team is aware of this and actively working on a fix. We'll provide an update as soon as we have more context.
- resolved Jul 24, 2024, 02:00 PM UTC
This issue has been resolved and we don't expect users to hit the "Unexpected Error" screen they may have seen when trying to access certain cases earlier this morning.
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