HG Insights incident

Platform Data Outage

Resolved after 1 hour 53 minutes, affecting HG Insights Platform, on March 6, 2025.

resolved Mar 06, 2025, 10:54 PM UTC

All data has been restored, and all services are operational. Thank you for your patience and understanding!

Started
Mar 06, 2025, 09:00 PM UTC
Resolved
Mar 06, 2025, 10:54 PM UTC
Duration
1h 53m
Detected by Pingoru
Mar 06, 2025, 09:00 PM UTC

Affected components

HG Insights Platform

Update timeline

  1. monitoring Mar 06, 2025, 09:30 PM UTC

    We are currently experiencing delays in surfacing certain data sets. The solution has been identified and our teams are working to restore all data as soon as possible. If you have any questions, please reach out to [email protected].

  2. monitoring Mar 06, 2025, 09:53 PM UTC

    You may be experiencing delays with intent data coverage at this time. All other Platform datasets are operating normally. If you have any questions, please contact [email protected]. Thank you for your understanding!

  3. resolved Mar 06, 2025, 10:54 PM UTC

    All data has been restored, and all services are operational. Thank you for your patience and understanding!

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