Resolved after 2 hours 36 minutes, on October 8, 2026.
This incident has been resolved. An unexpected database access pattern caused stalled database access across organizations. The cause was identified as an engineering problem on our side. The relevant code has been fixed to address the immediate issue, and all systems are operational again..
Update timeline
- investigating Oct 08, 2026, 11:11 AM UTC
We are currently investigating this incident..
- identified Oct 08, 2026, 11:29 AM UTC
We identified the issue, systems should be operational again in a few minutes..
- identified Oct 08, 2026, 12:03 PM UTC
We identified an issue and service should be restored for most users. We are now working on a full remediation..
- monitoring Oct 08, 2026, 12:41 PM UTC
We implemented a fix and are currently monitoring the result..
- resolved Oct 08, 2026, 01:48 PM UTC
This incident has been resolved. An unexpected database access pattern caused stalled database access across organizations. The cause was identified as an engineering problem on our side. The relevant code has been fixed to address the immediate issue, and all systems are operational again..
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