Hey You incident

Elevated Order Errors

Resolved after 4 hours, affecting Website and Customer Order Submission and 1 more, on January 13, 2025.

investigating Jan 13, 2025, 02:02 AM UTC

We're experiencing an elevated level of order submission/acceptance errors and are currently looking into the issue.

Started
Jan 13, 2025, 02:02 AM UTC
Resolved
Jan 13, 2025, 06:02 AM UTC
Duration
4h
Detected by Pingoru
Jan 13, 2025, 02:02 AM UTC

Affected components

WebsiteCustomer Order SubmissionVenue Order Acceptance

Update timeline

  1. investigating Jan 13, 2025, 02:02 AM UTC

    We're experiencing an elevated level of order submission/acceptance errors and are currently looking into the issue.

  2. resolved Jan 13, 2025, 06:02 AM UTC

    This incident has been resolved.

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